EP360 Support

Endpoint IT Management Pricing

Perfect for organizations that need comprehensive IT management and support for existing PC endpoints.

ENDPOINT IT MANAGEMENT INCLUDES:

  1. – Unlimited Help Desk Access
  2. – 24×7 Remote Monitoring & Management
  3. – Automated Remote Patch Management
  4. – Managed Anti-virus
  5. – Managed Anti-malware
  6. – Managed Anti-ransomware
  7. – Asset Management & Reporting

EP360 SupportEndpoint IT Management

Our EP360 Support solution is designed to provide full lifecycle management for your employees and Tier 1/2 end-user support backed by our responsive user desk.

Our Proactive Approach includes:

  1. – Anti-virus, anti-spyware, anti-malware, and anti-ransomware scans
  2. – Preventative software patch management
  3. – Software licensing management and compliance reporting
  4. – PC inventory management reporting
  5. – PC performance tuning
  6. – End-user desktop remote access
  7. – Client console and monthly reports

Included in our endpoint management solution is unlimited Help Desk Access, which includes our online HelpDesk Support portal.

Online HelpDesk includes:

  1. – 24×7 access to our U.S.-based help and support desk
  2. – Real-time ticket creation
  3. – Call-back scheduling
  4. – Reported issue updates and history

Upgrade OptionsGlobal Tech Solution EP360 SUPPORT Endpoint Managed Services

  1. Upgrade to Active Security Management & Monitoring
  2. – Upgrade to Unlimited Live Help Desk 12×5
  3. – Upgrade to Unlimited Live Help Desk 24×7
  4. – Upgrade to End-to-End Network Management with E360 Support